Effective Communication
 Effective communication is vital more than ever in this world as we create all these technological wizardry to stay in touch. Whether it is one-on-one, in a community group, online as an email, doing SMS, in social settings, as part of a formal learning environment, in buying and selling, in business, anytime in life, the better that we can communicate so that the intended message is received, the great our sense of achievement.
Conflict is part of that communication because effective communication is not necessarily a skill that is born into us. Listening is hardly taught but rather expected to be caught. Often conflict arises because of lack of listening.
The more effective our communication, the more we are aware of how to be effective, then the simpler it is to get what we want.
Think of all the combinations of possible differences in opinions, values, interpretations, meanings, desires, needs and habits, and you have the sources of conflict. Then add psychological issues and you have great triggers for conflict. Welcome to humanity.
The trouble is that no matter how much conflict is a part of life, every day, it does not have to amount to a full scale, heart-pounding experience. It can be seen for what is really starts out as - a differing point of view. Sometimes it is the result of simply not communicating in the first place!
Rather than imposing our point of view on others, we can see conflict as an opportunity to respect others, respect ourselves and grow.
Most of us shy away from conflict and tend to always view it as something to be avoided, often at the cost of our right to be heard. Yet healthy, realistic conflict, at a low level, can be the catalyst to new learning and greater openness in relationships.
How we handle ourselves is the crux in handling any conflict. How we treat and values ourselves and then how we treat others is such an important universal attitude.
Respect is the key.
Many people perpetuate conflict unnecessarily out of fear of losing, because their mindset is on loss rather than sharing and giving, and because their purpose is not clear. Others have such personal agendas that centre always on winning, at others' cost, that often are ego driven and self-centred. Communication between conflicting parties where the conflict is defined clearly, must be open and honest.
If you or the group that you are a part of would like coaching and training to learn more about how to reduce conflict through more effective communication then please email us at Penny@capacitylifecoaching.com.au or geoff@sagacityservices.com.au
to make arrangements or call (03) 5998 4392 to discuss arrangements.
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